If you have any questions, comments, or concerns, please feel free to contact us directly at any time.
March 16, 2020:
Important Update: ***Our call center is still open and available by phone***; however, in an effort to continue to provide essential services, our door (and any in-office traffic) will be closed to the public at our 354 River St location in Springfield, VT.
VTel is working with our customers to ensure that telephone and internet are still connected during this time.
If you are returning equipment, you may leave it on our exchange table, as we will periodically check it to credit accounts.
Vermont Telephone Company
354 River Street
Springfield, VT 05156
- Walk-In Hours: Currently suspended.
- Fax: (802) 885-4929
Sales & Billing Support
- Residential/Business Support & Sales:
Monday through Saturday, 8am-5pm
- Repair Calls: 24 hours a day, 7 days a week
(800) 279-4049 (Toll-Free)
(802) 885-9000 (Local/VT)
- Email: email@example.com
Internet and VTelevision Support
Monday through Saturday, 8am-9pm
(888) 242-7584 (Toll-Free)
(802) 885-9002 (Local/VT)
- Email: firstname.lastname@example.org
If you’re using this form to ask about a certain service or sign up for one, please make sure to mention that in the message field below!